Some people may not know that there are many different facets that come from working in collections, having a spotter or many spotters in the field is surely an important factor. The collection business can be just doing phone calls and locating people by phone, it can be skip tracing, it can be trying to talk people into paying the balance on old accounts or even negotiating a settlement amount.
There is a part of collections that can become a rewarding career for many by doing spotting. A spotter is a person that is close to the area of the possible debtor location that can be called to go in real life and check to see if that debtor actually lives there. A spotter can take a picture of a car, a spotter can verify a license plate, a spotter can check a work address and basically be the right hand of the actual collector without making contact. In fact a spotter has to be careful not to cross the line as portraying an investigator as most states have severe legal ramifications to unlicensed investigators.
Reasons collectors use spotters
The collector can actually be a repoman and a typical repoman has a truck that consumes lots of fuel. If the account is a skip, sometimes it takes 4 or 5 addresses to find a debtor. Instead of burning all that fuel, they will just call the spotter and pay him a small fee, much less than then cost of running a truck over.
A collector can be a bank or a mortgage company that needs outside help as they typically work from inside the office and since it is not yet at investigative stage, there is no need to pay the $50 plus per hour investigation fee, when they can simply ask a spotter to check it out for them as low as $20.00 for a simple drive past and look.
Different types of spot checkers
Spotters are not only people that check a location. There are different types of spotters needed as well. For example mortgage companies as of the last few years have seriously needed face to face type help. Spotter may not be the correct name for it, but they need someone to go to the address and hand the person living there an envelope with a letter as the mail never gets opened or answered.
Upon handing the document, the spotter will ask to whom they are speaking with and notate it, the spotter will also notate the actual condition of the home and notate what the person living there says they will do. The mortgage company is trying to get paid in order to stop the foreclosure process.
A spotter might also be called a door knocker. This is where the job can also become somewhat dangerous. Nobody likes when strangers knock at their doors. Especially when it has to do with a threat of losing property. Door knocking can become irate and violent fast. It is a far stretch from a spotter but it can be called a branch of spotter.
As you can see there are several facets in the collection field and these industries are somewhat of side street type industries, less known in the mainstream.